This essay is so funny (and so true) I'm going to hack into Salon's web site (as if I could) and change the byline to my name. It reminds me of when, a few weeks ago, our router wasn't letting us send e-mails of say, more than 1 kb because we had it set to the lowest possible byte setting. After being on the phone with the router's tech support for an hour and a half, the tech assistant promptly told us our router was broken. (It was through another conversation, with our ISP, that we discovered the setting error).

Be forewarned; you may have to watch a shitty ad from GE to access the article (it's from Salon Premium, which requires a paid subscription), but hey, I don't write crap.